From June 1st, 2019, landlords and agents will not be able to charge a number of fees in England for new tenancies signed on or after the 1st June. This also includes tenancies that are due to be renewed on/from this date too.

Examples of banned fees are:

  • Charging for a guarantor form;
  • Credit checks;
  • Inventories;
  • Cleaning services;
  • Referencing;
  • Professional cleaning;
  • Having the property de-flead as a condition of allowing pets in the property;
  • Admin Charges;
  • Requirements to have specific insurance providers;
  • Gardening services.


Whilst tenants will no longer be liable for the aforementioned banned fees, there are still a number of fees which tenants can still be charged for. These include;

  • Damage caused to the property by the tenant;
  • If the tenant loses their keys;
  • Late payment of rent;

A change to the tenancy requested by the tenant, with £50 being considered the norm in government guidance. Any charge above this would need to be backed up with written evidence.

The fees chargeable will be limited. For example, in the case of lost keys, a landlord or agent will be able to charge for the cost of replacing the keys and reasonable costs. Charging costs for lost keys must be evidenced in writing, for example through receipts for the keys and petrol used, etc.  Landlords and agents cannot charge for their time or the inconvenience.

If the tenant wants to leave the contract early, they will be liable to pay the rent up to a maximum of the length of the fixed term of the contract.


There will be a ban on setting rent at a higher level for the first portion of the tenancy and then dropping it down afterward. This is to prevent landlords or agents trying to offset the ban on fees by artificially increasing the rent for the initial period to make up the costs.


Holding deposits will be limited to a maximum of 1 week's rent and subject to statutory legislation on the repayment of this should the tenancy not go ahead. This is proposed to be:

The landlord has 15 days to make a decision once a holding deposit is taken.

If the tenancy does not go ahead then the money must be repaid in full within 7 days of the deadline being reached or the landlord backing out.

Repayment does not need to be in full if the tenant backs out of the tenancy agreement themselves, fails right to rent checks, has provided false or misleading information, or where the landlord tries their best to get the information needed but the tenant fails to provide it within the 15 days.

If the tenancy does go ahead, the holding deposit must be returned within 7 days of the agreement, unless it is converted into a part payment of the actual deposit or used towards the initial rent payment.


Deposits will be limited to 5 weeks rent as a maximum amount for tenancies where the annual rent is below £50,000.

Deposits for tenancies where the annual rent is £50,000 or more are limited to the equivalent of 6 weeks rent.

Source: Residential Landlords Association